Privacy Policy
Welcome to Butchers Protein
1. Introduction
Your privacy is important to us, by Jsquared Group PTY LTD (ABN 48 665 473 334) (we, us, our). This Privacy Policy (Privacy Policy or Policy) outlines how your information is collected, used and disclosed when you access or use our Services as defined in our Terms. This information is collected, used and disclosed in accordance with the Privacy Act 1988 (Cth) (Privacy Act).
This Privacy Policy is incorporated by reference into our Terms. Any capitalised terms not defined in this Policy are defined in the Terms. You agree to comply with all Terms when accessing or using our Services, including this Privacy Policy.
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What information do we collect and how it is collected?
We collect Personal Information, as defined in the Privacy Act(including Sensitive Information as defined in the Privacy Act), when you access or use our Services.
2.1. Information provided by you:
We collect information that you provide to us via use of our Services as well as
through any other means used to contact us.
The kinds of Personal Information we collect include your contact information such as your name, email address, organisation, address and phone or mobile number. We reserve the right to maintain, store and use any information or data where we reasonably believe that such action is required to comply with any legal or regulatory obligations, to prevent criminal or other unlawful activity whether immediate or in the future, or where we have a legitimate business reason to do so, including collection of amounts owed, resolving disputes, enforcing our Terms or for record keeping integrity.You expressly consent to the use of your Personal Information for the provision of
Services in accordance with our Terms.
2.2. Automatically collected Personal Information:
We automatically record information from your device and its software when you access our Services, including your IP address, operating system, web browser and device type, internet service provider, mobile phone carrier, platform type, the Website from which you came and the Website to which you are going when you leave our Services, the pages you visit and features you use on our Website, date and time stamp and cookies that may uniquely identify your browser or account. When accessing our Services using a mobile device, we may also receive and collect identification numbers associated with your device, mobile carrier, device type and manufacturer, and, if enabled, geographical location data (including GPS). Please note that some of the information we collect, for example an IP address, can sometimes be used to approximate a device's location.
2.3. Personal Information collected via cookies:
Our Services may use small pieces of data called cookies to identify a user who engages with our Services and to compile records of a user’s history of engaging with our Services. Cookies are stored by a users’ browser while the user browses a Website. Cookies do not usually contain information that personally identifies a person, but each time the user visits the Website, the browser sends the cookie data back to the server to notify the system of the user's previous activity. If you wish to disable cookies, you may do so through your browser settings, however please be aware that if you choose to do this, some functionality of our Website will not be available to you.
We sometimes share some limited aspects of this data with third parties for
advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
2.4. Google Analytics:
Butchers Protein uses Google Analytics, which allows us to anonymously track the use of our Services by recording the number of users who have visited, the number of pages viewed, navigation patterns, what systems users have and the date and time of visits through cookies. This information is collected for statistical purposes only and cannot be used to identify you. Butchers Protein may use a range of services and functions offered by Google Analytics, including but not limited to Google Optimize, Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. Butchers Protein also uses Google
Analytics to partner with third parties and advertise online. Our third-party partner may use technologies such as cookies and third party Tracking Technologies to gather information about your activities on our Website and other sites in order to provide you advertising based on your browsing activities and interests. Please see this link for how your data is collected and this link for instructions on how to opt-out of any Google Analytics data tracking.
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For what purpose do we collect and use Personal Information?
We collect your Personal Information as outlined in the Privacy Policy for the purposes described below:
3.1. For provision of the Services;
3.2. Register your user account and to verify your identity or age;
3.3. Facilitate payment and processing via third party gateways and alternative payment methods (such as Paypal);
3.4. Or communicate with you in association with functions and features of the services;
3.5. For communicating to you any announcements and updates, updated terms, conditions and policies, security alerts, technical notices, support and administrative messages;
3.6. For analysis, monitoring, development and improvements of our Services, including other products or services;
3.7. For security purposes, including to protect the Services and our property from abuse, fraud, malicious, unauthorised access or potentially illegal activities, and to protect our rights, safety and property and that of our other users,
3.8. For sending marketing communications to you, including notifying you of promotional or advertising offers, contests and rewards, upcoming events and other news about products and services offered by us and use of our Services;
3.9. To comply with relevant laws and regulations where applicable; and
3.10. For the performance of other functions described at the time of collection or as consented to in relation to our Services.
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Purpose of which we hold, use and disclose personal information
4.1. We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would be reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure.
4.2. The purpose of which we hold use, and disclose information include:
4.2.1. Conducting our business;
4.2.2. To fulfil and process orders (including screening orders for any potential risk or fraud for identity verification purposes);
4.2.3. To communicate with you regarding your orders, as well as about other information about our products and services or third party products or services that may be of interest to you;
4.2.4. For our internal administrative, research, planning, marketing and product development;
4.2.5. To improve and optimise our website and services;
4.2.6. To provide you with information or advertising relating to our products or services, including targeted advertisements or marketing communications we believe may be of interest to you; and
4.2.7. To comply with any legal obligations.
4.3. We may also disclose personal information to third party technology partners, including but not limited to Shopify, Facebook, Instagram, Google (including Google Analytics) and other marketing service providers. -
Access and correction
5.1. We will take reasonable steps to ensure any personal data we collect, use or disclose is up to date and accurate. If you believe that personal information we hold about you is not up to date or accurate, you may ask us to correct it.
5.2. We will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why.
5.3. If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.
5.4. Please direct all request for access and correction to info@butcherprotein.com.au. -
Third party Website and Social media
Our Services may, from time to time, contain links to and from Websites which are owned or operated by other parties or use services of third parties, including Google, Facebook and Emarsys. You acknowledge and agree that Butchers Protein has no control over, and shall not be liable for, the privacy practices or content of these third party Websites and Butchers Protein does not make any representation about the privacy practices of, any third-party Websites, whether or not linked from or transferred from our Services. You are responsible for checking the Privacy Policy of any such Websites and applications so that you can be informed of how they will handle Personal Information. We run pages on a number of social media platforms, including Facebook, Instagram, Pinterest and Google Plus (Social Media Platforms). By accessing, interacting with and using our social media pages, you agree to the terms and Privacy Policy of those Social Media Platforms. You acknowledge and agree that these Social Media Platforms may collect your information and that the privacy practices of those Social Media Platforms are not controlled by us and that we hold no responsibility for such privacy practices.
Social Media Platforms also allow public access to your public social media profile, which may include your username, age range, country/language, list of friends or other information that you make publicly available and you understand that such information may therefore be accessible by us if you interact with its social media pages. We may from time to time, have access to statistics regarding the number of views, navigation patterns, posts that you like, comment on or share and any user interactions with our social media pages and may use such information for the purpose of its marketing and promotion strategies. -
How can you make a complaint about our Privacy Practices?
All requests for access or corrections to your Personal information and complaints should be directed to our Data Protection Officer. If summiting a complaint, please provide our Data Protection Officer with full details of your complaint and any supporting documents:
7.1. By contact for at www.butcherprotein.com.au
7.2. By e-mail at info@butcherprotein.com.au (subject title as “Privacy”)
7.3. By letter to the Data Protection Officer, 6/12 Stanton Rd Seven Hills 2147.
If you are not satisfied with our handing of your complaint or we have not replied to you within a reasonable period of time, then you are entitled to make a complain to the Office of the Australian Information Commissioner at its website
https://www.oaic.gov.au/ or full contact details at https://www.oaic.gov.au/about-
us/contact-us.
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Amendments to Privacy Policy
We reserve the right to amend this Privacy Policy from time to time as we see fit. While we endeavour to notify you as soon as reasonably possible of any changes to our Policies by email or by a notice on our Services, it is your responsibility to keep up to date with any changes or amendments by checking this page prior to using our Services. This page contains our most accurate and up to date version of our Privacy Policy. -
Application of GDPR
For the purpose of clarity, data processing of individuals in the European Union (EU) is carried on only occasionally and as such, no EU representative has been designated, however the General Data Protection Regulation (GDPR) (EU) 2016/679 may apply to you if you are resident of, reside in or are located in the EU. If the GDPR applies, in this Privacy Policy, “Personal Information” shall also include the definition of “Personal Data” under the GDPR and terms that are defined in the GDPR shall be defined in this Privacy Policy in accordance with the GDPR. If the GDPR applies, this paragraph applies in addition to the above paragraphs to the extent that we are acting as a “Data Controller” with respect to your Personal Information.
9.1. Consent and right to withdraw consent
By clicking accept to this Privacy Policy or otherwise notifying us of your acceptance of this Privacy Policy, you agree that you are providing express, freely given consent to us processing your Personal Information for the purposes outlined above and that we may lawfully process your Personal Information on the basis of this consent. To the extent that our legal basis for processing your Personal Information is consent, you have a right to withdraw consent to the collection of your Personal Information at any time by sending us a written request to do so via the contact details above.
9.2. Legal Basis
Our legal bases for collecting and processing your Personal Information for the
purposes listed above may be:
9.2.1. Your express consent;
9.2.2. For our legitimate interests in providing information about the Services to you or providing the Services to you and improving and developing the Services;
and/or
9.2.3. In order to perform and contract (whether verbal or written) for you in order to provide paid Services to you.
9.3. Your rights We have summarised your rights under the GDPR, but please note that not all of the details of your rights have been included in these summaries. Please ensure to read the relevant laws and guidelines for a full explanation of these rights. You may exercise these rights by contacting us to notify us of the rectification or provide information to complete your Personal Information.
9.3.1. Right of access You have a right to obtain confirmation as to whether or not your Personal Information is being processed and, if so, you may request access to that Personal Information and further information including the purposes of the processing, the categories of Personal Information concerned and the recipients of the Personal Information. The first copy of such information will be provided
free of charge, but additional copies may be subject to a reasonable fee.
9.3.2. Right of rectification
You have the right to obtain the rectification of inaccurate Personal Information
concerning you and you have the right to have incomplete Personal Information
completed.
9.3.3. Right to erasure
You have the right to obtain the erasure of your Personal Information without
undue delay if:
9.3.3.1. The Personal Information is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
9.3.3.2. You withdraw consent to consent-based processing;
9.3.3.3. You object to the processing under certain rules of the GDPR; or
9.3.3.4. The Personal Information has been unlawfully processed.
However, there are exclusions of the right to erasure such as where processing
is necessary to exercise the right of freedom of expression and information, for
compliance with a legal obligation, for reasons of public interest, or for the
establishment, exercise or defence of legal claims.
9.3.4. Right to restriction or processing
You have the right to restrict the processing of your Personal Information if:
9.3.4.1. You contest the accuracy of the Personal Information;
9.3.4.2. Processing is unlawful but you oppose erasure;
9.3.4.3. We no longer need the Personal Information for the purposes of our
processing, but you require Personal Information for the establishment,
exercise or defence of legal claims; or
9.3.4.4. You have objected to processing, pending the verification of that objection.
Where processing has been restricted on this basis, we may continue to store
your Personal Information, however we will only process it with your consent,
for the establishment, exercise or defence of legal claims, for the protection of
the rights of another natural or legal person, or for reasons for important public
interest.
9.3.5. Right to data portability
To the extent where your Personal Information has been provided based on
consent, under a contract, or where processing is carried out by automated
means, you have a right to receive Personal Information concerning you in a
structured, commonly used and machine-readable format and you have a right
to transmit that data to a Data Controller, except where this would adversely
affect the rights and freedoms of others.
9.3.6. Right to object
You have the right to object to our processing of your Personal Information for
direct marketing purposes. If you make such an objection, we will cease to
process your Personal Information for this purpose.